Few of our products requires IPv6 address to work and many don't know what IPv6 address really is. Here we will try to explain "IPv6 address and why is it needed" in short:
An IP address (Internet Protocol address) is an identifier assigned to each computer and other devices connected to a TCP/IP network that is used to locate and identify the node in communications with other nodes on the network. IP addresses are usually written and displayed in human-readable notations, such as 172.16.254.1 in IPv4, and 2001:db8:0:1234:0:567:8:1 in IPv6.
IP Version 4: Internet Protocol version 4 (IPv4) is the fourth version of the Internet Protocol (IP). It is one of the core protocols of standards-based internetworking methods in the Internet, and was the first version deployed for production in the ARPANET in 1983. It still routes most Internet traffic today, despite the ongoing deployment of a successor protocol, IPv6.
IP Version 6: Internet Protocol version 6 (IPv6) is the most recent version of the Internet Protocol (IP), the communications protocol that provides an identification and location system for computers on networks and routes traffic across the Internet. IPv6 was developed by the Internet Engineering Task Force (IETF) to deal with the long-anticipated problem of IPv4 address exhaustion. IPv6 is intended to replace IPv4.
Why is it needed for few of our products: Well, our products work based on external sources and the method of working are not officially provided by those external sources. Our products require IPv6 address to make things works though it was not provided officially. IPv6 address is mandatory for those such products.
How to get it: Contact your hosting provider to assign a single or a subnet of IPv6 address on your server. These days almost all providers offer IPv6 address and for free, you can get up to /48 IPv6 address subnet for free.Once they assigned it make sure it's working fine. To test login to SSH and run this command "ping6 google.com", if you are able to successfully ping then most probably IPv6 address is working fine on your server. For any issues prefer to contact your hosting provider or hire one of our system administrators.
If you have moire questions get in touch over Skype, Live Chat or, create a support ticket.